New solution automatically converts customer order emails into structured ERP sales orders in seconds
SFA member, mezzeIQ has announced the launch of InboxAI, a new AI-powered solution that automatically processes B2B customer order emails and imports them into ERP and backend systems, helping specialty food manufacturers reduce manual administration, minimize order entry errors, and accelerate order processing.
For many food manufacturers, distributors, and specialty food businesses, customer orders still arrive by email and must be manually rekeyed into an ERP or ordering system. The process is time-consuming, repetitive, and prone to costly mistakes.
InboxAI eliminates that manual step by reading incoming order emails and automatically processing them into the company's ERP system.
A Faster Way to Process Email Orders
With InboxAI, customers continue ordering exactly as they do today by email. The AI automatically interprets the order information and routes it into the ERP or other backend system within seconds. Teams can review and approve orders when required, maintaining full control over the process.
"mezzeIQ is brilliant. It's solving a lot of issues and giving us much more time with our customers." — Taylors of Bruton
Built for Specialty Food Businesses
InboxAI is designed specifically for the operational challenges faced by specialty food manufacturers and distributors, where high order volumes and diverse product ranges can make manual order entry a significant bottleneck.
Key benefits include:
- Save hours of manual administration
- Reduce costly order entry errors
- Process customer orders faster
- Scale operations without adding administrative headcount
- Improve customer service responsiveness
Helping Manufacturers Grow Without More Admin
As food manufacturers look to grow sales while managing labor costs, automation of order processing has become an increasingly important operational priority.
InboxAI allows businesses to maintain existing customer ordering habits while modernizing the internal workflow behind the scenes, reducing the burden on customer service and order entry teams.
Availability
InboxAI is available immediately from mezzeIQ and can integrate with ERP and backend systems used by specialty food manufacturers and distributors.
For more information or to request a demo, visit www.mezze.io.
About mezzeIQ
mezzeIQ is a B2B order automation platform built for food manufacturers, bakeries, deli producers, and specialty food businesses. The platform helps suppliers capture, process, and manage customer orders more efficiently through a combination of self-service ordering, AI-powered email order processing, EDI integration, delivery management, and payments.