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Jack in the Box, Miso Robotics Partner

Specialty Food Association

As part of a pilot test, Jack in the Box will deploy Miso Robotics’ Flippy 2 and Sippy product lines at one of its locations, with plans to continue the rollout under way. Both of Miso’s products use AI, machine learning, computer vision, and data analytics to maximize efficiency and minimize human contact.

"This collaboration with Miso Robotics is a steppingstone for our back-of-house restaurant operations. We are confident that this technology will be a good fit to support our growing business needs with intentions of having a positive impact on our operations while promoting safety and comfort to our team members," said Tony Darden, chief operating officer at Jack in the Box, in a statement. "We are looking forward to testing Flippy 2 as our new hire at our San Diego location!"

Staffing challenges and high-volume kitchen demand necessitated Jack in the Box’s new technology program. Miso’s products will immediately impact team members’ daily responsibilities, allowing them to spend more time with the customers, according to Miso Robotics.

"Beginning our journey with a premier brand like Jack in the Box is an enormous step in our commitment to helping restaurants increase throughput, reduce costs and create a safer environment for their staff," said Mike Bell, CEO of Miso Robotics, in a statement.

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