Lund Food Holdings, Inc. and Pensa Systems have announced a partnership to deploy Pensa’s automated retail shelf intelligence solution in every Lunds & Byerlys grocery store.
Using patented computer vision and AI to scan all products and categories across stores, Pensa will provide Lunds & Byerlys with access to actual shelf inventory conditions, enabling the company to improve sales, optimize labor, and deliver against its commitment to give customers the best shopping experience possible, Pensa says.
Comprehensive scanning of all Lunds & Byerlys store shelves will provide the company with near real-time access to out-of-stock metrics that according to Pensa will enable:
• An improved omnichannel experience that reduces product substitutions based on a more accurate ecommerce catalog
• Worker efficiencies through more effective omnichannel product picking and faster, more accurate inventory gap scanning
• Improved in-stock levels to increase sales and customer satisfaction
“For more than three generations, we’ve been committed to exceptionally high standards in everything we do – extraordinary food, passionate employees with expertise, and ultimately, an exceptional customer experience,” said Curtis Funk, SVP of Merchandising at Lunds & Byerlys, in a statement. “We’re excited to deploy Pensa’s innovative shelf intelligence solution throughout our stores so that we can ensure that when our customers walk down our aisles, the products they love are on the shelf.”
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